What if... you have fewer surprises and emergencies.

What you get in 30 Days:

Week 1 — Escalation Reality Check
- List of common issues (ops, staff, client, supplier, cash, quality)
- Where they currently go vs. where they should go
- “Why people escalate to the owner” audit (fear, speed, unclear authority)
Week 2 — Escalation Ladder
- First-responder ownership per issue type
- Second-level escalation rules (what qualifies, what doesn’t)
- Explicit “Never Escalate to Owner” list
Week 3 — Routing + Boundaries
- Clear escalation paths inside your system (forms, tags, queues)
- Auto-redirects so issues don’t land in your inbox
- Client-facing boundaries (who they contact, when, and why)
Week 4 — Hardening
- Live testing with real issues
- Patch the leaks where people still try to skip levels
- Owner behavior reset: what you stop responding to so the system holds

Price: ₱200,000 one-time

This is a 30-day service. If problems still jump straight to you, we keep working.

Where this lives:

Everything we build lives in a custom digital dashboard designed for non-techie founders.

You use it to see what’s going on.

Your team uses it to do the day-to-day work.

The platform runs on established tools that you will own and pay for directly. That's intentional. It means full access, full control, and no vendor lock-in.

Maintenance is low because it’s not hard-coded from scratch, and issues fix themselves. The monthly cost usually lands around ₱10,000–₱15,000—less than paying one person to manually manage complex tech work 24/7.

You don’t need a human to keep it running.

Bonus Automations:

Ai automations on your custom dashboard

Escalation Firewall + Triage Bot — eliminates “random urgent” by forcing structure before escalation.

Escalation Gate + Kill List — a mandatory gate that prevents lazy escalations and kills repeat ones permanently.

Email me this page:

A PDF version with additional info will be sent to you.

Hey — It's Toffer.

I’ve spent the last decade working in tech—designing websites, building systems, and helping people choose the right tools and apps for their work.

Running my own business taught me one rule:

if I can’t run it from a notebook, it’s too complicated.

That only works when the right systems handle the repeatable work—so I’m free to think, decide, and move.

That’s the standard we’re building to.